KIEL HAMILTON BYRNE

INFORMATION TECHNOLOGY MANAGEMENT

2012

Excelsior College

PLUMBING SYSTEMS DESIGN CERTIFICATE

2009

NYU School of Professional Studies

MECHANICAL ENGINEERING

2001 - 2006

University of Maryland, Baltimore City

REGENTS & AP PROGRAM

2001

Fordham Preparatory School, Bronx NY

SOFTWARE ENGINEER

2019 - Present

COSTAR GROUP

• Assist in the internationalization of the Suite application.
• Develop components, tools, scripts, and systems to allow the Suite application to support multiple languages.
• Chair the Professional Development Committee within the DE&I ERG "Black Excellence Network"

IT SERVICES MANAGER

2015 - 2019

PERKINS&WILL

• Manage IT Systems & Services including TCP/IP infrastructure, LAN/WLAN, A/V, telephony, mobile, Virtual Reality technology, etc.
• Provide direction for local IT standards & practices
• Provide support, training, & technical documentation to design professionals

CO-FOUNDER

2017 - 2019

PAKKE.US

• PAKKE is a platform to activate underutilized spaces--such as homes, apartments, backyards, and after hours shops--for unique multi-sensory, accessible and affordable experiences outside of the overcrowded norms we have come grown accustomed to. We believe in the joy of connecting people and elevating a vibrant network of artists, chefs, craftsmen, musicians, wellness talent, and writers for more unique experiences.
• I lead the development of the product (www.PAKKE.us) via software development, version control, issue & team management, and cloud-based collaboration

VOICE ACTOR

2017 - 2017

NELSON\NYGAARD CONSULTING ASSOCIATESS

• Narrated the 'Strategic Mobility Plan' as presented to the New Orleans Regional Transportation Authority
• Produced and Edited final audio, mixed with video and converted to compressed video format.

VOICE ACTOR

2016 - 2016

NELSON\NYGAARD CONSULTING ASSOCIATESS

• Narrated the 'Strategic Mobility Plan' as presented to the New Orleans Regional Transportation Authority
• Produced and Edited final audio, mixed with video and converted to compressed video format.

IT SUPPORT SPECIALIST

2012 - 2015

HOK

• Tier 1-3 support of hardware, software systems, and peripherals; including networking LAN and WLAN management
• Support global user-base on weekly basis via help-desk ticketing system.
• Provisioning and configuration of employee accounts and equipment throughout their life cycles.
• Created technical documentation of processes and systems, as well as provided training sessions for staff.
• Directly support of at most four offices at a time, equating to 200+ users in four cities.
• Personal responsibility for fostering a ‘green workplace’ through sustainable work practices and technology policy.

IT CONSULTANT

2013 - 2013

WHY ARCHITECTURE

• Configured home office for Founding Partner, including site-to-site connection to remote office location; allowing for the relocation of key staff and facilitation of business continuity during months-long office renovations.
• Repaired and reconfigured anti-virus, DHCP, DNS, and file sharing/storage (DFS/NAS) systems—including the automation of backup processes.
• Automated log-on processes for consistent end-user environments across offices and devices.

IT DEVELOPER

2011 - 2012

RENT THE RUNWAY

• Administer all network, Internet, VOIP, cellular, security, A/V, desk-side systems, and end-user software throughout their life-cycles; from procurement and configuration through maintenance, updates, and monitoring.
• Creation of I.T. related budgets, network usage, bandwidth and other reports.
• Creation and maintenance of technical documentation libraries including inventories and manuals.
• Created and led training programs in order to boost business productivity via user education.
• Administered the creation of an 'Intranet' which comprises corporate calendars, current events, frequented documents, social media feeds, and other resources.